Quinte & District Rehabilitation

Admission & Eligibility

Anyone can refer a patient to Ontario Health atHome for home care (OH atHome) – the client, a family member, caregiver, friend, physician or another health care professional.

OH atHome eligibility criteria include:

  • A valid Ontario health Insurance Plan (OHIP) card
  • Health Needs: The individual must have health care needs that cannot be managed through outpatient or other community services. The client must be unable to access service in a setting outside the home because of their condition.
  • Home Safety: The home environment must be safe for both the person receiving care and the care provider
  • Assessment : Ontario Health atHome Care Coordinator will conduct an assessment to determine eligibility.
  • Consent: The client consents to services and participates in care planning.

Discharge / Transition Criteria

Discharge planning begins at admission and is updated throughout the service delivery.

Discharge from home care therapy occurs when one or more of the following occurs:

  • Goals Achieved: Client has met or exceeded therapy goals and services are no longer required
  • Maximum Benefit Reached: Continued therapy is no longer expected to yield measurable improvement. A maintenance plan or referral is developed
  • Change in Medical or Functional Status: Client’s condition changes (improvement, decline, or complication) that necessitates transfer to another level of care (such as outpatient clinic, long term care or hospital).
  • Client/Caregiver Decision: Client or authorized representative chooses to end services voluntarily.
  • Non-Participation: Documented evidence of consistent refusal, missed visits or inability to participate despite reasonable accommodations or interventions.
  • Transition of Services: Client transitions to another provider or care setting
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